Archive for the ‘ outsourcing ’ Category

Measure the Impact of Your Tech R&D Spend, Not the Amount

Just the other week, IDC star analyst Mike Fauscette wrote a post on a topic near and dear to my heart: What are the right measures of your R&D spend?  I submit this is an extremely important topic for any software company and no less so for companies in the travel space.  Even if you’re [ READ MORE ]

The Fallacy of Software Factories and the Importance of Talent

Last week I listened to an interesting podcast by Forrester analysts Mike Gualtieri and Jeffrey Hammond entitled Talent Matters: Why Application Development Cannot Be Industrialized.   At first I thought this could have been an anti-outsourcing discussion, but after listening and thinking about it, it’s really about a deeper understanding of the importance of having exceptional [ READ MORE ]

10 Things that Caught My Eye — Week of 4-26-10

A lot of stuff happened while I was OpenTravel’s 2010 Advisory Forum in Seattle this past week: I’d be remiss if I didn’t start with the successful IPO of Amadeus (AMA.MC), the largest GDS and leader in global travel technology solutions…and Ness Software Product Labs’ signature client in the travel technology space. Apple buys Siri.  It’s not [ READ MORE ]

Starting a new adventure

Well I finally landed a new gig with Ness Technologies.  While still in the outsourced product development space it’s a bit of a different mission for me. My task is to leverage the experience Ness has garnered in the travel technology space through it’s long-standing work with Amadeus, a leading travel global distribution system (GDS) provider [ READ MORE ]

How Pervasive is Outcome-based Outsourcing

In an earlier post about the hype around outcome-based outsourcing engagements, I talked about how it’s a great conversation starter, but doesn’t necessarily end up being the way that contracts eventually get written.  Not that it’s about bait-and-switch (although sometimes it is).  But it begs a question: how pervasive is outcome-based outsourcing? Today I had an [ READ MORE ]

Outcome-based Outsourcing Easy to Promise, Hard to Deliver

Tying the costs of outsourcing to the achievement of outcomes that support real business objectives sounds like nirvana.  You can assign a value to a given activity and it can help you better evaluate the ROI that you’re getting too. Not surprisingly in this economy, outsourcers are trying every angle they can to get business and [ READ MORE ]

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