Posts Tagged ‘ Forrester ’

10 Things That Caught My Eye: Week of 4-4-11

Major news in the travel industry with Google-ITA going through and a pair of big announcements by Expedia, Facebook takes infrastructure open source and more: Google’s plan to buy ITA Software cleared the DOJ on Friday.  While this wasn’t unexpected, it certainly was not the way that many in the industry wanted to kick off their weekend. Expedia [ READ MORE ]

Forrester’s Henry Harteveldt on AA/Orbitz

Today Forrester’s Henry Hartevledt, everyone’s favorite travel analyst appeared on Fox Business to talk about the dispute between American Airlines and Orbitz.  It doesn’t look like Henry thinks this will turn out well for AA. Watch the latest video at video.foxbusiness.com A few nuggets from the video: Orbitz delivers $800M in sales for American each year. That’s a [ READ MORE ]

Part 2: Breaking Down Forrester’s Seven Pragmatic Steps to Improved Software Quality

Following my last post, I wanted to look at each of Forrester’s recommendations and add a little color commentary where I thought that they either don’t go far enough or have some gaps that you should not overlook. Improvement No. 1: Define Quality To Match Your Needs. When you read the headline, it sounds great. But [ READ MORE ]

Refections on Forrester’s 7 Steps to Improve SQA (Part 1 of 2)

Forrester’s Lisa Visitacion and Mike Gualtieri wrote an interesting report a few months back entitled “Seven Pragmatic Practices To Improve Software Quality” (subscription required). The crux of the report is that development teams are constantly and consistently under pressure to deliver software faster and therefore don’t have the time to implement a true best-in-class quality [ READ MORE ]

10 Things That Caught My Eye: Week of 10-4-10

Foursquare outages, a hotelier emerges from bankruptcy, Facebook groups, executive changes and more: Altimeter Group’s Ray Wang describes the 5 pillars of consumer tech that are influencing enterprise applications and their impact on innovation. Amongst the examples given was the Royal Caribbean CIO’s recent presentation at InformationWeek 500 CIO event highlighting how design thinking coupled with [ READ MORE ]

10 Things That Caught My Eye: Week of 8-16-10

The week was pretty much dominated by the launch of Facebook Places, but a few other things happened too…including a $7B acquisition by Intel that I only partially get as a lot of dollars must have gone for parts of Intuit’s business that’s far afield from Intel’s chip business. But who am I to judge. [ READ MORE ]

The Fallacy of Software Factories and the Importance of Talent

Last week I listened to an interesting podcast by Forrester analysts Mike Gualtieri and Jeffrey Hammond entitled Talent Matters: Why Application Development Cannot Be Industrialized.   At first I thought this could have been an anti-outsourcing discussion, but after listening and thinking about it, it’s really about a deeper understanding of the importance of having exceptional [ READ MORE ]

10 Things That Caught My Eye — Week of 4-19-10

Here’s your weekly reading list: T2Impact’s Timothy O’Neill-Dunne tries to judge who’s right in the airline merchandising row.  Spoiler Alert: it ain’t the BTC. American Airlines is trying to make GDSs, distribution channels to embrace XML in order to access ancillary services, which otherwise can’t be done prior to arrival at the airport.  However, American insists there [ READ MORE ]

How Pervasive is Outcome-based Outsourcing

In an earlier post about the hype around outcome-based outsourcing engagements, I talked about how it’s a great conversation starter, but doesn’t necessarily end up being the way that contracts eventually get written.  Not that it’s about bait-and-switch (although sometimes it is).  But it begs a question: how pervasive is outcome-based outsourcing? Today I had an [ READ MORE ]

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